Terms and conditions
1. This Agreement commences on the dale that the Subscription Form is signed by
the Customer and accepted and confirmed in writing by Nue-teI via print or e mail.
2.1 The customer has agreed that Nue-teI will provide the “Service” or shall install
equipment that the client had indicated on the application Form. He/She also
agreed that he/she shall not object to the prices for providing the service,
installation and replacement of equipment or any other expenses charged by
2.2 Nue-teI cannot guarantee that the Service provided will be Free from faults and
interruptions which arise from factors which are outside of Nue-tel’s control.
Whether as a result of network performance, 3rd party interference or otherwise.
2.3 The customer agrees to receive the Subscribed Services for the minimum period
set out (it applicable) In the Subscription Form and thereafter until the termination
3.1 Customer agrees to provide true, accurate. Complete and up to-date information
to Nue-tel as requested in lie Subscription form. Customer agrees to also
promptly notify Nue-tel of any change in aforesaid Customer information.
3.2 The Customer is solely responsible for Customer’s Equipment and ensures that it
complies with all applicable laws or relevant telecommunication industry
Standards and meets required specification and is compatible with Third Party
Software used by Customer to receive the services end meets customers need in
respect of the use of the Services: and in the case of data services, all data
retrieved, stored or transmitted through the service.
3.3 The Customer agrees that any Service Equipment (whenever applicable)
Supplied to the customer by Nue-Tel will a) remain the property of Nue-tel (unless
otherwise notified by Nue-tel in writing) and be used by the customer in
accordance with any applicable instructions. Safely and security procedures
issued by Nue-teI and/or the manufacturer of the Equipment, and the Customer
will not add to, modify or in any way interfere with it nor allow any other persons
to do so. b) Be the customer’s sole responsibility to protect from any loss.
4.1 Nue-tel will automatically renew a subscription unless a 30 day’s written notice
before contract ends is provided by the customer.
4.2 Nue-teI will send the customer a Bill for all Charges which are outstanding as a
result of their use of the service and which have not yet billed by Nue-tel prior to
termination of the service.
4.3 This bill will include any monthly subscription Charges which are outstanding at
the date of termination
4.4 If the Customer has paid a monthly subscription Charge in advance of the date of
termination. Customer will not receive a refund in respect of that unexpired part of
the relevant month for which Customer has paid.
4.5 The customer agree to pay this bill on or before the date upon which payment is
4.6 None of the rights which either Nue-tel or customer has accrued as a result of
these Terms & Conditions prior to the date of termination shall be loss or
otherwise affected following termination.
4.7 If the customer want to cancel the contract before it finished, he must pay
termination fees specified by Nue-tel.
5.1 Nue-teI may also suspend the Services with immediate effect where:
a) It is necessary in order to carry out any maintenance or repair to the Services or
b) The relevant government authorities within the Kingdom of Bahrain or
elsewhere require Nue-teI to suspend the services for whatever reason.
c) Nue-tel have good reason to suspect that you are in bleach of any of these
Terms & Conditions.
5.2 If the customer does not pay an invoice after 30 days by the due date, Nue-teI
shall have the right at its discretion and without notice to suspend your access to
5.3 Nue-tel may vary its terms of agreement by providing written notice to the
customer, and the customer may in turn terminate the agreement by giving seven
day’s written notice if Nue-tel variations have resulted in excessive increases in
the charges or changes that maternally alter the customer’s rights under this
agreement to the customer’s detriment, except where the variation has been
imposed upon Nue-teI a direct result of legislative changes, government
regulation or license changes.
6.1 The customer can send the notices from the below email ONLY, but the customer
is completely responsible for what he sends.
6.2 Any notice given by the Customer to Nue-teI shall only be effective after getting a
confirmation from Nue-tel.
7.1 You may be required to pay deposit specified by Nue-tel as a security (Non
Bahraini ONLY), it will be refunded after cancellation of the service.
7.2 Nue-tel reserves the right to amend these Terms and Conditions at any time.
These Terms & Conditions together with all documents which are referred to in
the Terms & Conditions represent the entire agreement between Nue-tel and the
Customer and they supersede off the prior agreement made between the parties